N.B. For tests taken after 1st July 2010 please ensure you are sufficiently prepared by studying the SECOND EDITION of the manual. This has a red cover and is available to order after 8th June 2010.

You can order your copy of the manual by phoning 1890 347 347. The manual pack contains all of the material you need to study for the first section of the test, which covers the following topics:

• Introduction to SPSV industry
• SPSV Regulations
• Vehicle knowledge
• Map reading
• Fares and charges
• Customer service, including disability awareness and equality and diversity
• Business
• Health and safety

The manual also provides guidance on how to prepare for the area knowledge module.

Ordnance Survey Ireland (OSI) has published a range of maps that are invaluable in helping you to acquire the required level of area knowledge and map-reading skills. They are available to be purchased from www.irishmaps.ie or from OSI agents nationwide (see http://www.osi.ie/en/alist/agents.aspx for details.

Important Notice: Fees unless otherwise stated are non-refundable. For further information on this or other customer service issues please contact commission@taxiregulator.ie or phone 1890 347 347.